21+ For adults only

bk93 Responsible Gaming

bk93 believes gaming is a fun experience — not an addiction. We are committed to helping you play safely, mindfully, and in a controlled manner.

21+

Responsible Gaming what it is and why it matters

Online gaming and betting is a popular form of entertainment for millions of people in Bangladesh. If this form of entertainment is enjoyed within the right boundaries, it can be a fun and safe experience. However, ignoring limits can lead to financial and mental harm.

Responsible gaming at bk93 means you control how much time you spend, how much money you put in, and when to stop. We provide all the tools you need to maintain that control.

Only those who are 21 years of age or older may open an account and play games on our platform. Enforcing this age limit is our highest priority.

Warning signs

Seek help immediately if you notice any of the following signs in yourself:

  • A tendency to play more in order to recover losses
  • Spending money needed for essential expenses on gaming
  • Being unable to stop playing or feeling uncomfortable when trying to
  • Hiding gaming activity from family and friends
  • Lying about gaming or taking on debt because of it
  • Work, studies, or relationships being negatively affected

Our safety tools and features

bk93 provides these special features to keep you safe. Use them and keep gaming within the bounds of entertainment.

Set a deposit limit

Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately. Raising a limit takes a set amount of time, but lowering one takes effect immediately.

Time-Out

If you feel you need a short break, you can place a temporary pause on your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place any bets.

Self-Exclusion

If you feel the problem is becoming serious, you can close your account for a minimum of 6 months up to permanently through the self-exclusion feature. Once this decision takes effect it cannot be changed before the set period ends.

Session time limit

Set a limit on how long you play in one sitting. When the set time is up you will be notified automatically and the session will end. This helps keep you from developing a habit of spending long periods online.

Gaming history review

Go to your account to view a detailed record of your deposit history, bet amounts, and wins and losses. Review this information regularly to understand your own habits.

24/7 Support

If you have any concerns about gaming, speak with us in Bengali on our live chat at any time. Our support team will help you take the right steps with complete confidentiality.

Core principles of responsible gaming

We follow these principles to ensure your gaming experience at bk93 is always positive, and we encourage you to follow them too.

Play for entertainment only

Gaming is not a source of income — it is a form of entertainment. Be mentally prepared to lose every bet and only invest money you can afford to lose.

Set your budget in advance

Decide on your budget before you start playing. The minimum deposit at bk93 is ৳200. Set a limit according to what you can afford and never exceed it.

Do not try to chase losses

Placing more bets to "chase losses" after an unlucky session is extremely risky. It is one of the most common signs of problematic gaming.

Manage your time

Avoid playing for long stretches at a time. Take regular breaks, spend time with family, and keep gaming separate from other areas of your life.

Healthy gaming checklist

Ask yourself these questions before playing each time:

  • Have I set my budget for today in advance?
  • Am I playing for entertainment, or do I feel compelled to win money?
  • Have I already taken care of my family and responsibilities?
  • Have I set a session time limit?
  • Am I playing to recover a previous loss?
  • Am I 21 years of age or older?
  • Am I not playing with borrowed or loaned money?
  • Is gaming not having a negative impact on my daily life?

21+ age restriction strictly enforced

Only individuals aged 21 or older may open an account at bk93. We may request proof of age during account verification. Gaming is strictly prohibited for minors.

Contact us if you need help

If you run into a gaming problem, you do not have to face it alone. Our support team and the tools in your account are always there for you.

Live chat support

Talk to our support team in Bengali 24/7. From gaming concerns to placing an account on pause, they will help you with complete confidentiality.

Email Support

Email us for any responsible gaming related request:
[email protected]

Account controls

Log in to your bk93 account to directly activate deposit limits, a time-out, or self-exclusion. Get immediate help if you need support.

Self-exclusion and account closure process

If you decide that you need a break from gaming, follow the steps below:

  1. Log in to your bk93 account.
  2. Go to the "Account Settings" section.
  3. Select the "Responsible Gaming" option.
  4. Choose the type of break you prefer — a temporary time-out or self-exclusion.
  5. Select the time period and confirm.

Once the break is active you will not be able to place any bets or make deposits. In the case of self-exclusion, it cannot be reversed before the set period ends. If you want assistance, our 24/7 live chat support will help you through the entire process.

Setting deposit and bet limits

At bk93 you can set various types of limits for your own account:

Limit type Description
Daily deposit limit Maximum amount you can deposit per day
Weekly limit Upper limit on total deposits within seven days
Monthly limit Maximum deposit amount per month
Session time limit How long you can play in one sitting

Lowering a limit takes effect immediately. To raise a limit, there is a set waiting period in the interest of your safety, giving you the opportunity to reconsider your decision. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

Responsible Gaming frequently asked questions

Answers to common questions about responsible gaming are provided below.

Only individuals aged 21 or older who are residents of Bangladesh may open an account and play games at bk93. We may request proof of age during account verification. Our platform is strictly prohibited for minors.

As soon as self-exclusion is activated, your account will be locked. You will no longer be able to log in, place bets, or make deposits. The balance in your account will remain safe, and the support team will assist you with the withdrawal process after the specified period.

Lowering the deposit limit takes effect immediately — the new limit applies as soon as you change the setting. However, if you want to raise the limit, you will need to wait through a specific cooling-off period. This is intentional so that you do not raise the limit on an impulse decision.

First, speak with us in Bengali on our 24/7 live chat or email us at [email protected]. Our support team will help you activate self-exclusion or a time-out. Also consider speaking with a family member or someone you trust.

A time-out is a short-term break — from 24 hours up to 6 weeks. After the set period your account is reactivated automatically. Self-exclusion is a long-term or permanent decision — from 6 months up to permanently. It cannot be reversed during that period.

Email us immediately at [email protected] or let us know via live chat. We will investigate this matter with the utmost seriousness and take the necessary action. Protecting minors is our highest priority.

Enjoy bk93's gaming world
safely

Play responsibly and enjoy yourself within your limits. Games, cricket betting, or casino — everything is in your control.